Privacy Policy: HEAVY DUTY WASH SOLUTIONS

Last Updated: March 2026

Heavy Duty Wash Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us through our Meta Ads Lead Templates, website contact forms, and direct communication. This includes:

• Contact Data: Name, business name, phone number, and email address.

• Fleet Data: Number of units, vehicle types, and equipment specifications.

• Location Data: Physical address of your depot or site for mobile deployment.

2. PURPOSE OF DATA PROCESSING

In line with POPIA, we only process your data for specific, lawful purposes:

• To provide requested quotes and proposals for industrial cleaning services.

• To coordinate mobile on-site deployment and logistics.

• To communicate regarding service schedules and administrative updates.

• To comply with safety (SHEQ) and B-BBEE reporting requirements.

3. DATA DISCLOSURE

We do not sell, rent, or trade your personal information. We may share your data only with:

• Internal Staff: Specifically our deployment crews to ensure they reach your site.

• Legal Authorities: If required by South African law or to protect our legal rights.

4. DATA SECURITY

We implement industry-standard security measures to prevent unauthorized access, loss, or damage to your personal information. As a mobile service, our digital records are stored in encrypted environments.

5. YOUR RIGHTS (POPIA COMPLIANCE)

As a "Data Subject" under POPIA, you have the right to:

• Request access to the personal information we hold about you.

• Request the correction or deletion of your personal data.

• Object to the processing of your data for marketing purposes.

• Withdraw consent at any time.

6. META (FACEBOOK) ADS

We use Meta Lead Ads to reach potential clients. When you submit your information via a Meta Lead Form, you are also subject to Meta's Privacy Policy. We use the information provided to contact you regarding your interest in our services.

7. CONTACT US

For any questions regarding this Privacy Policy or to exercise your rights, please contact our Information Officer:

Heavy Duty Wash Solutions Attention: Information Officer

Phone: 063 916 7810

Email: info@heavydutywashsolutions.com

Location: Gauteng, South Africa